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Privacy Policy

Last updated: January 15, 2026

Introduction

At datadefend, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Data Controller

The data controller responsible for this website is:

datadefend GmbH

Neue Rothofstraße 13-19, 60313 Frankfurt am Main, Germany

privacy@datadefend.com

Data We Collect

We collect the following personal data:

  • Contact Form: Name, email address, phone number (optional), company, message
  • Event Registration: First name, last name, email address, company, job title (optional)
  • Case Study Downloads: Email address
  • Automatically Collected: IP address (anonymized), browser type, device type, pages visited, time spent

Purpose of Processing

We process your data for the following purposes:

  • Responding to your inquiries and communicating with you
  • Registering and managing event participation
  • Sending confirmation emails and calendar files
  • Providing requested case studies
  • Improving our website and services
  • Analyzing website usage (with your consent)
  • Spam protection and security

Legal Basis

We process your data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR) - for analytics cookies and marketing
  • Contract performance (Art. 6(1)(b) GDPR) - for event registrations and inquiries
  • Legitimate interests (Art. 6(1)(f) GDPR) - for website security and spam protection

Third-Party Services

We use the following third-party services:

Vercel Analytics

Website analytics (anonymized usage statistics)

USA (EU Standard Contractual Clauses)

Cloudflare Turnstile

Spam protection for forms

USA (EU Standard Contractual Clauses)

Resend

Email delivery (confirmations and notifications)

USA (EU Standard Contractual Clauses)

Calendly

Appointment scheduling for consultations

USA (EU Standard Contractual Clauses)

Tawk.to

Live chat widget for customer support (IP address, browser info, chat messages, name, email). Only loaded with your consent.

USA (EU-US Data Privacy Framework)

Cookies

We use cookies and similar technologies:

Necessary Cookies: Required for basic website functionality. Cannot be disabled.
Analytics Cookies: Help us understand how visitors use our website (requires consent).
Marketing Cookies: Used for live chat support and personalized content (requires consent).

You can change your cookie preferences at any time through the cookie banner.

Data Retention

We retain your personal data only as long as necessary for the stated purposes:

  • Contact inquiries: 2 years after last contact
  • Event registrations: 1 year after the event
  • Case study downloads: 1 year
  • Analytics data: 26 months (anonymized)

Your Rights

Under GDPR, you have the following rights:

  • Access to your stored data
  • Rectification of inaccurate data
  • Erasure of your data
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw your consent

To exercise your rights, contact us at: privacy@datadefend.com

Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority if you believe the processing of your personal data violates GDPR.

Data Security

We implement technical and organizational measures to protect your data, including encryption in transit (HTTPS), access controls, and regular security reviews.

Changes to This Policy

We may update this privacy policy from time to time. The current version will always be available on this page.

Contact Us

If you have questions about this privacy policy or our data practices, contact us:

privacy@datadefend.com

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